Terms of Business


All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

©2015 Metric Coffee Co., All Rights Reserved. All information contained on this site is the sole property of Metric Coffee Co. unless otherwise noted. Any reproduction without express written consent of Metric Coffee Co. is prohibited.

Limitation of Liability
Metric Coffee Co. will not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a product is mistakenly listed at an incorrect price, Metric Coffee Co. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Metric Coffee Co. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Metric Coffee Co. shall issue a credit to your credit card account in the amount of the incorrect price.

Third-Party Links
In an attempt to provide increased value to our visitors, Metric Coffee Co. may link to sites operated by third parties. However, even if the third party is affiliated with Metric Coffee Co., Metric has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Metric Coffee Co. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Metric Coffee Co. seeks to protect the integrity of its website and the links placed upon it.

Subject to Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Metric Coffee Co. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Participation Disclaimer
Metric Coffee Co. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Metric Coffee Co. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Metric Coffee Co. reserves the right to block or remove communications or materials that it determines to be abusive, defamatory, obscene, fraudulent, deceptive, or misleading, in violation of a copyright, trademark or other intellectual property right of another, or offensive or otherwise unacceptable to Metric Coffee Co. in its sole discretion.

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Metric Coffee Co. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

You agree to indemnify and hold harmless Metric Coffee Co., its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the website, including but not limited to out of your violation this Agreement.

Product Return Policy
All requests for product returns must be made within 7 days of delivery.  No returns are accepted without prior authorizations. All returned products must be in saleable, non-expired, good condition. Special orders are not returnable. To report errors or process a return, please contact us at info@metriccoffee.com

A restocking fee of 25% plus freight will be charged on all returned products. Upon inspection of returned product, you will be issued credit to your account within 5-7 working days. Damages need to be noted at delivery or upon inspection of your shipment. Retain all packing materials and ask carrier for inspection of any damage. They will initiate the carrier damage claims process, then notify us of the damages.

Please send any questions or comments regarding our Terms of Business and Privacy Policies regarding this Site to:

Metric Coffee Co. 2021 W Fulton Suite K-101B Chicago IL 60612 and or email us at info@metriccoffee.com