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When do you roast/ship your coffees?

With some exceptions, individual orders placed via our online shop will roast and ship:

  • The next business day if ordered by 1:30 PM CST
  • Two days later if ordered after 1:30 PM CST
  • The forthcoming Monday if ordered between 1:30 PM PST Thursday
  • The item’s product page will also indicate when that particular item will ship.

For Subscriptions:

  • Firstly, if you are a new subscriber or have started a free trial, welcome! Your first order was created when you signed up and will roast and ship in 1 to 2 business days.
  • For returning subscribers, your exact roast and ship date are always accessible to you on your account dashboard under the “subscription section.”

What shipping methods are available for coffee?

Do you include shipping with all orders?

Sourcing?

What about Fair Trade Certified?

How is Decaf Coffee made?

What is your return policy?

What is Single Origin Coffee?

What does Blend mean?

How do I know which coffee to choose from?

Do you offer dark roast coffee?

What’s the story behind your roaster?

What’s behind the name “Metric?”

Who owns Metric?